Reproduced by Request of TRUSTe
Privacy Statement Reproduced by request of TRUSTe. DataSniff,
inc., including DataSniff Sarl and other subsidiaries
(collectively,
"DataSniff"), is a licensee of the TRUSTe Privacy Program. TRUSTe is
an independent, nonprofit organization whose mission is to build
users' trust and confidence in the Internet by promoting the use of
fair information practices. Because this web site wants to
demonstrate its commitment to your privacy, it has agreed to
disclose its information practices and have its privacy practices
reviewed for compliance by TRUSTe.
Any information you provide will be treated in accordance with
Directive 95/46/EC of the European Parliament and of the Council of
24 October 1995 on the protection of individuals with regard to the
processing of personal data and on the free movement of such data
(the "EU Data Protection Directive"), and any implementing and/or
amending legislation as may be adopted in EU Member States from time
to time, as well as the Swiss Data Protection Act of 19 June 1999
and any implementing and/or amending legislation that may be adopted
from time to time.
This privacy statement complies with the Safe Harbor framework
under the EU Data Protection Directive. In addition, DataSniff
self-certifies compliance with the Safe Harbor framework to the U.S.
Department of Commerce.
Downloadable Software Disclaimer: The TRUSTe program covers only
information that is collected through this Web site, and does not
cover information that may be collected through software downloaded
from the site.
If you have questions or concerns regarding this statement, you
should first contact DataSniff's security administrator by email at
security@DataSniff. If you do not receive acknowledgment of your
inquiry or your inquiry has not been satisfactorily addressed, you
should then contact TRUSTe
http://www.truste.org/consumers/watchdog_complaint.php. TRUSTe will
then serve as a liaison with the Web site to resolve your concerns.
DataSniff Privacy Statement:
DataSniff has created this privacy statement ("Statement") in
order to demonstrate our commitment to customer privacy. Privacy on
the DataSniff web site (the "Site") is of great importance to us.
Because we gather important information from our visitors and
customers, we have established this Statement as a means to
communicate our information gathering and dissemination practices.
We reserve the right to change this Statement and will provide
notification of the change at least thirty (30) business days prior
to the change taking effect. To be effective, the change must first
also be approved by TRUSTe, and will include directions on how users
may respond to the change.
Collected Information:
We require customers who register to use the services offered on
our Site (collectively, the "Service") to give us contact
information, such as their name, company name, address, phone
number, and e-mail address, and financial qualification and billing
information, such as billing name and address, credit card number,
and the number of users within the organization that will be using
the Service. At the time you express interest in attaining
additional information, or when you register for the Service, we may
also ask for additional personal information, such as title,
department name, fax number, or additional company information, such
as annual revenues, number of employees, or industry. Customers can
opt out of providing this additional information by not entering it
when asked. Customers can update or remove their personal
information at any time by logging into the Website and editing
their Personal Information within Setup. Customers can view their
updated profile to confirm their edits have been made.
DataSniff uses the information that we collect to set up the
Service for individuals and their organizations. We may also use the
information to contact customers to further discuss customer
interest in our company, the Service that we provide, and to send
information regarding our company or partners, such as promotions
and events. Customers are invited to receive an email newsletter by
providing an email address. Customer email addresses and any
personal customer information will not be distributed or shared with
third parties. Customers can opt out of being contacted by us, or
receiving such information from us, at any time by sending an email
to support@datasniff.com. Separately, customers are also asked to
provide an email address when registering for the Service, in order
to receive a username and password. We may also email information
regarding updates to the Service or company, and will send a
Customer Newsletter. Again, email will not be distributed or shared
and customers can opt out of receiving any communication by emailing
support@datasniff.com at the time it is distributed, or at the time
any
customer registers for the Service.
Except as we explicitly state at the time we request information,
or as provided for in the DataSniff Master Subscription Agreement,
we do not disclose to third parties the information provided. All
financial and billing information that we collect through the Site
is used solely to check the qualifications of prospective customers
and to bill for the Service. This billing information is not used by
DataSniff for marketing or promotional purposes. DataSniff uses a
third-party intermediary to manage the credit card processing. This
intermediary is solely a link in the distribution chain, and is not
permitted to store, retain, or use the information provided, except
for the sole purpose of credit card processing. Other third parties,
such as content providers, may provide content on the web Site but
they are not permitted to collect any information nor does DataSniff
share user information with these parties.
Customers of the Service will be using the Site to host data and
information ("Data"). DataSniff will not review, share, distribute,
print, or reference any such Data except as provided in the
DataSniff Master Subscription Agreement, or as may be required by
law. Individual records may at times be viewed or accessed only for
the purpose of resolving a problem, support issue, or suspected
violation of the Master Subscription Agreement, or as may be
required by law. Of course, customers are responsible for
maintaining the confidentiality and security of their user
registration and password.
DataSniff may also collect certain information from visitors to
and customers of the Site, such as Internet addresses. This
information is logged to help diagnose technical problems, and to
administer our Site in order to constantly improve the quality of
the Service. We may also track and analyze non-identifying and
aggregate usage and volume statistical information from our visitors
and customers and provide such information to third parties.
If a user elects to use our referral service for informing a
friend about our site, we ask them for the friend's name and email
address. DataSniff will automatically send the friend a one-time
email inviting them to visit the site. DataSniff does not store this
information.
Cookies:
When you interact with the DataSniff Website we strive to make
that experience easy and meaningful. When you come to our Web site,
our Web server sends a cookie to your computer. Cookies are files
that Web browsers place on a computer's hard drive and are used to
tell us whether customers and visitors have visited the Site
previously.
Standing alone, cookies do not identify you personally. They
merely recognize your browser. Unless you choose to identify
yourself to DataSniff, either by responding to a promotional offer,
opening an account, or registering for a 30-day Test Drive, you
remain anonymous to DataSniff. Cookies come in two flavors:
session and persistent-based. Session cookies exist only
during an online session. They disappear from your computer
when you close your browser software or turn off your computer.
Persistent cookies remain on your computer after you've closed your
browser or turned off your computer. They include such information
as a unique identifier for your browser.
DataSniff uses session cookies containing encrypted information to
allow the system to uniquely identify you while you are logged in.
This information allows DataSniff to process your online
transactions and requests. Session cookies help us make sure you are
who you say you are after you've logged in and are required in order
to use the DataSniff application. DataSniff uses persistent
cookies, that only DataSniff can read and use, to identify the fact
that you are a DataSniff customer or prior DataSniff Website visitor
(whatever the case may be). We are especially careful about the
security and confidentiality of the information stored in persistent
cookies. For example, we do not store account numbers or passwords
in persistent cookies. Users who disable their Web browsers'
ability to accept cookies will be able to browse our Website but
will not be able to successfully use our Service.
Third Party Cookies: We may from time to time engage third
parties to track and analyze non-personally identifiable usage and
volume statistical information from visitors to our website to help
us administer our website and improve its quality. Such third
parties may use cookies to help track visitor behavior. Such
cookies will not be used to associate individual website visitors to
any personally identifiable information. All data collected by
such third parties on behalf of DataSniff is used only to provide us
with information on site usage and is not shared with any other
third parties.
Third-Party Sites:
The Site contains links to other web sites. DataSniff is not
responsible for the privacy practices or the content of these other
web sites. Customers and visitors will need to check the policy
statement of these others web sites to understand their policies.
Customers and visitors who access a linked site may be disclosing
their private information. It is the responsibility of the user to
keep such information private and confidential.
Security:
Our Site has security measures in place to help protect against
the loss, misuse, and alteration of the Data under our control. When
our Site is accessed using Netscape Navigator, or Microsoft Internet
Explorer versions 5.5 or higher, Secure Socket Layer (SSL)
technology protects information using both server authentication and
data encryption to help ensure that Data is safe, secure, and
available only to you. DataSniff also implements an advanced
security method based on dynamic data and encoded session
identifications, and hosts the Site in a secure server environment
that uses a firewall and other advanced technology to prevent
interference or access from outside intruders. Finally, DataSniff
provides unique user names and passwords that must be entered each
time a customer logs on. These safeguards help prevent unauthorized
access, maintain data accuracy, and ensure the appropriate use of
Data.
Opt-Out Policy:
DataSniff offers its visitors and customers a means to choose how
we may use information provided. If, at any time after registering
for information or ordering the Service, you change your mind about
receiving information from us or about sharing your information with
third parties, send us a request specifying your new choice. Simply
send your request to
support@datasniff.com.
Correcting & Updating Your Information:
If customers need to update or change registration information
they may do so by editing the user or organization record. To update
a User Profile, log on to DataSniff and select Setup to add or
update information. To update Organization's data, log on to
DataSniff and select Organization Setup. To update billing
information please email
support@datasniff.com or call 866.356.1515. To discontinue the Service and to have data
returned, email
support@datasniff.com or call 866.356.1515. DataSniff will respond to your correction or
update request within at most 30 days from the date of your request.
Additional Information:
Questions regarding this Statement or the practices of this Site
should be directed to DataSniff's Security Administrator by
e-mailing such questions to
support@datasniff.com or by regular mail addressed to DataSniff, inc., Attn: Security
Administrator, 1941 Landings Drive Mountain View, CA 94043
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